Dear Friends

Our Diocese in Townsville includes a wide range of schools each with its own distinctiveness. The policy framework of the Diocesan Education Council provides a unifying focus for the schools.

Cathy with CCCIt is hoped that schools will use these policies to both shape their own policies and to develop strategies to implement these policies. It is only in their implementation that they will impact on the life of our system.

Policy outlines the scope for broad discretionary action within any given area and provides the means for ensuring that the educational vision is realised. Furthermore, the policy process of formulation, consultation and implementation gives opportunity for participation and shared decision making and thereby allows the community to exercise its responsibility for Catholic education in the Diocese.

While keeping our distinctiveness as a Diocese, we are also an integral part of the Queensland Church and Catholic education system. The policies of the Queensland Catholic Education Commission, which should be read in association with our Diocesan policies, keep this broad educational perspective before us.

Dr Catherine Day

Diocesan Education Council Policies
- Register of DEC Policies
- Inclusive Practices in Catholic Schools Policy (September 2017) - Curriculum in Catholic Schools Policy (May 2017)
- Co-responsibility Policy (December 2016) - Parent Engagement Policy (December 2016)
Work Health and Safety Policy (September 2016)         Student Behaviour Policy (March 2016)
Addressing Student Bullying in Schools Policy (December 2015) Illicit Drugs and Unsanctioned Substances Policy (March 2016)
Privacy Policy (December 2016) Enrolment in Catholic Schools Policy (December 2015)
Opening, Modification or Closure of Educational Facilities (December 2015) Student Protection Policy (May 2015)
Sexual Harassment Policy (May 2015) Equal Opportunity Policy (May 2015)
Employment in Catholic Schools Policy (May 2015) - Accreditation to Teach Policy (Jan 2012)

Code of Conduct for Parents and Volunteers

All system schools in the Townsville Diocese have adopted a Code of Conduct for Parents and Volunteers, and all parents/carers are asked to abide by the rights, responsibilities and ethos outlined in this document.

Townsville Catholic Education Complaints Process for Parents, Guardians and Carers  

Our complaints/grievance process is contained in the Code of Conduct for Parents and Volunteers. If a parent/guardian/caregiver has a current complaint, criticism or concern, it is expected the following steps be followed in the first instance:  

  1. Speak to the appropriate school person involved (e.g. class teacher) first and try to resolve the concern with mutual respect and clear communication.  Where/if possible make an appointment with the relevant person
  2. If for some reason this is not possible, then make an appointment to see the Principal (or other nominated leadership personnel)
  3. The Principal (or nominee) should endeavour to mediate and find resolution
  4. If, having followed Steps 1-3 with no satisfaction from your perspective, you may take your complaint to Townsville Catholic Education Office for further facilitation.  

It is important to note that criticism regarding a staff member will only be heard if it is related to their professional conduct.   

Deliberate breaches and inability to respect the Townsville Catholic Education Code of Conduct for Parents & Volunteers or vexatious complaints may result in exclusion of a parent/guardian/caregiver from a school and / or possible termination of enrolment of their child/children.  

If your complaint relates to Sexual Abuse by a staff member towards a child in both a historical or current matter you should, in the first instance, contact the police. 

Conducting Research in our schools

Click here for the process to gain permission to conduct research at Townsville Catholic Education Office (TCEO) and Catholic schools within the Diocese of Townsville.

Associated Policies, Guidelines and Position Papers